I have always admired FedEx. It's a company that has reached the Flashpoint again and again. In fact, I used FedEx and its founder, Fred Smith, to illustrate some critical points in Flashpoint: Seven Core Strategies for Rapid-Fire Business Growth.
One thing FedEx has learned to do well is use
If you subscribe to the Flashpoints newsletter, you may have noticed that we send it out through Constant Contact. I recently had a question about something I wanted to be able to do with mailing list management. I couldn’t find the answer
What savvy companies and sales managers do—and don’t do—to build a team of high-performing sales achievers:
Here's a question and answer that was recently published in the Flashpoints newsletter:
Question: I’ve considered automating certain functions of my business, and one of the results is that it will reduce my staffing needs. That will save money and increase
The manuscript for Sales Flashpoint, my next book which I am co-authoring with Richard D. Dickerson, has been submitted to the publisher. The official publication date is Oct. 2010. While that book is in production, I will be turning my attention to the official launch of Flashpoint: Seven Core Strategies for Rapid-Fire Business Growth
I have joined a women’s networking organization, WOAMTEC. While the acronym sounds like it might be a cross between a critter and a computer, it stands for Women on a Mission to Earn Commission. It’s a national organization with more than 25 chapters and 750 members, and it’s growing daily.
This is a
It’s easy, especially in smaller companies, to fall into the trap of letting people define their jobs. But when you do that, the job may not always get done—or get done completely and as needed.
I recommend that every position in your company be benchmarked to the requirements of the position and the company, not to the people who are currently in the job. Let the job itself
Recently I had the opportunity to speak to the Exchange Club of North Charleston. I love speaking to these groups because of wonderful service work they do. They are truly the heart and soul of the communities they serve.
I was able to share the story of
A very common scenario in the business world is an entrepreneur who has a great idea for a business, but his or her expertise is on the operations side, not marketing. No matter how good your product or service is, if it's not supported by strong marketing, your company will fail.
So what should you do? Find a marketing expert who knows your industry and understands the customers you
If you’ve got a business worth having, you’ll have competition for the market you’re targeting. That’s an unarguable fact of business life. If you’re going to reach the Flashpoint, you need a systematic way of dealing with the competition. In an article just published on Entrepreneur.com, I outline